SPM Development Services Limited
Assessment Policy
May 2025
Reviewed and Updated: September 2025
Next Review: September 2026, or sooner if awarding body or commissioning requirements
change.
Purpose
This policy sets out how SPM Development Services Ltd ensures quality across all of its
provision, including accredited qualifications and non-accredited alternative provision. We
are committed to continuous improvement and use feedback from awarding bodies,
commissioners, learners, tutors and parents/carers to strengthen teaching, learning,
assessment and safeguarding.
Scope
This policy applies to all staff, self-employed tutors, learners, parents/carers, awarding
bodies, and commissioning local authorities. It reflects the requirements of awarding
organisations such as OCN London and NCFE, as well as the expectations of commissioning
local authorities for learners with Education, Health and Care Plans (EHCPs) and those
educated outside of school (EOTAS).
Quality Assurance Activities
SPM monitors quality through a range of activities, including:
• Internal moderation and standardisation
• Tutor observations and work sampling
• Learner voice activities (surveys, reviews, discussions)
• Feedback from parents/carers and commissioners
• Monitoring attendance and CME reporting
• Regular audits of safeguarding and health and safety compliance
• Review of awarding body reports (e.g. OCN London Quality Engagement reports)
• Regular review of complaints and compliments
Feedback and Stakeholder Involvement
SPM values feedback from all stakeholders. We gather feedback from learners, tutors,
parents/carers, schools, and commissioning authorities. Feedback is used to identify
strengths, areas for improvement, and to plan actions for development. We also review
compliments and positive feedback to recognise good practice.
Complaints and Safeguarding Links
Any concerns raised through complaints will be handled according to SPM’s Complaints
Policy (2025). If a quality issue raises safeguarding concerns, this will be referred
immediately to the Designated Safeguarding Lead (DSL).
Implementation and Monitoring
The Quality Assurance Group, which includes senior staff, tutors and learner
representatives, meets at least once per term to review quality assurance activity. Formal
action plans will be produced within one month of quality reviews, showing what changes
will be made, who is responsible, and the timescale. Progress against action plans will be
monitored and reported back to the group.
Policy Review
This policy will be reviewed annually, or sooner if awarding body requirements, statutory
guidance or commissioning authority expectations change.